Jeep drivers are facing a new challenge as their vehicles‘ infotainment systems display intrusive advertisements for extended warranties. Reports indicate that these pop-up ads occupy the entire screen, appearing at inconvenient moments such as when the vehicle comes to a stop.
Owners of models like the 2022 Grand Cherokee have expressed frustration over the frequency of these ads. They claim the advertisements reappear even after dismissing them. The ads promote Jeep’s „Flexcare Extended Care Premium“ plan, urging drivers to „Purchase Peace of Mind“.
This issue isn’t entirely new; complaints have surfaced over the past two years. One driver noted that they had already reached the maximum mileage covered by the advertised warranty, yet the ads continued to appear.
A spokesperson from Jeep stated that the frequency of the ads was unintentional and attributed it to a temporary software glitch that affected the opt-out option for some users. The company claims this issue has been resolved and is in communication with affected customers.
Despite the explanation, many owners remain dissatisfied with their vehicles prompting them to spend more money. This trend of monetizing vehicle features is not unique to Jeep, as other automakers, such as Mercedes, have implemented subscription models for vehicle functionalities.
For those wishing to disable the ads, the process is not straightforward. Owners must visit the Jeep Connect website, create an account, link their vehicle, and navigate through various menus to disable „in-vehicle notifications“.
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